Cecilia Villarreal, Manager of Administrative Services | Mariposa Health

Streamlining Provider Onboarding & Credentialing with OnBase Workflow

In this session, you'll explore how a fragmented, manual system was transformed into a fully automated and centralized workflow—improving communication between HR and credentialing, reducing onboarding time, and eliminating credentialing gaps.

Discover how the organization built a scalable solution that not only supports initial onboarding but also automates the re-credentialing cycle every two years. You'll walk away with practical insights on leveraging OnBase to design workflows that are audit-ready, efficient, and tailored to real-world needs.

Cecilia Villarreal is the Manager of Administrative Services with over a decade of experience in healthcare administration. For the past 3 years, she has led administrative operations, streamlining processes and improving efficiency across departments.

As a Systems Administrator for OnBase for 7 to 9 years, Cecilia has played a key role in driving digital transformation within the organization. She has successfully designed and implemented multiple automated workflows, including accounting purchase order and invoice processing, as well as a comprehensive credentialing workflow that improved provider onboarding and compliance